How does the AI phone agent work?

It answers in a natural voice, checks your live calendar, books on the spot, and answers questions about your services and hours. It runs 24/7, handles unlimited simultaneous calls, and can be set up differently at each location.

Which channels does it cover?

Voice, SMS, WhatsApp, and web chat, all handled by the same AI with shared access to your calendar, services, and client history.

Can it transfer to my staff?

Yes. When a caller asks for a person, the AI transfers cleanly, or does a warm hand-off with a spoken briefing. The recording, transcript, and summary wait for your team in Communications, under the Calls tab.

Can I match it to each location?

Each location gets its own greeting, voice, transfer number, and persona. Same engine, a different identity per location.

What is the Operations Agent?

It is an AI teammate for you, the operator. Ask it to do something in plain language and it drafts the change for you to confirm before anything happens. It is in open beta and billed from your account credit as you use it.

How is the AI priced?

AI voice is $0.25 per minute and AI messages are $0.036 each on the Pay-as-you-go plan. Texting your clients (reminders, confirmations, replies) is included, with no per-text fees. There is a free plan, no per-staff fees, and no contracts.

AI Receptionist

Your AI receptionist, on every channel.

AI answers voice, SMS, WhatsApp, and web chat, books straight into your calendar, and hands the call to your team with full context, 24/7.

Answers 24/7Unlimited simultaneous callsBooks in real time

app.bookingpro.ai/phone

Incoming call(312) 555-0148

AI on call01:12

Live audio

Live transcript

CallerAnything for a balayage this Friday?

AISarah has 11:00 or 2:30 Friday. Which works?

Caller11 is perfect.

AIBooked. I'll text your confirmation, see you Friday!

Jordan P. · Balayage with SarahFri 11:00 AM · confirmation texted

$20deposit

One AI, four channels

Voice, SMS, WhatsApp, and web chat, one brain.

Books in real time

Reads your live calendar and books mid-call.

Clean human handoff

Transfers to your team with full context.

Answers 24/7

Every call picked up, day or night.

AI call log

Every call, transcribed and summarized.

Each call the AI answers comes back with a recording, a full transcript, and a plain-English summary of what happened.

Recording, transcript, and AI summary on every call
A call journey that shows what the AI did, from answer to booked
All of it in Communications, under the Calls tab

app.bookingpro.ai/communications/calls

Phone call

Answered by AIInbound

2m 14s

Summary

Booked Ava Bennett for a balayage with Sarah Friday 11:00a and collected a $20 deposit.

Transcript

Agent:Thanks for calling Luxe Hair Studio! How can I help?

Caller:Do you have any openings for a balayage this Friday?

Agent:Sarah has 11:00a Friday. Want me to book it and take a $20 deposit?

Caller:Yes, that works.

Recording

0:46 / 2:14Download

Call journeyAI receptionistBooked

Setup

Set up your receptionist in minutes.

Pick a voice, set where it transfers, and turn on call summaries. Each location gets its own setup.

Choose a male or female voice and hear it instantly
Set the transfer number for a clean human handoff
Enable a call summary email after every call

app.bookingpro.ai/setup/ai-setup-settings

AI receptionistDowntown

AI Voice

Female Voices

GraceMiddle Aged

HaileyYoung

CimoMiddle Aged

Male Voices

NicoMiddle Aged

AndrewYoung

Call Transfer

Transfer Number

🇺🇸+1+1 (973) 555-0188

AI will say: “Let me transfer you to the front desk”

Notifications

Enable Call Summary EmailsGet notified with a summary of each call handled by the AI

owner@luxestudio.com

Web chat agent

The same AI, right on your website.

Add a chat bubble to your site and the AI answers questions and books appointments, then hands off to your team when it needs to.

A booking chat bubble for your website
Answers questions about services and hours
Hands off to a person when the moment calls for it

app.bookingpro.ai/webchat

Per-number control

You decide when the AI answers.

Every number has an Off, Test, and Live switch, so you can try the AI privately before a customer ever reaches it.

Set each number to Off, Test, or Live
Live requires a transfer number, so a human is always reachable
One emergency shut-off for the whole account

app.bookingpro.ai/phone/numbers

Phone numbersDowntown

+1 (973) 555-0142VoiceSMS

AI AgentThe AI answers every call.

OffTestLive

Live needs a transfer number.Set it up

AI call settings

Test numbers3 numbers

Blocked numbers1 number

Emergency shut-offShut off calls

Live monitor

Watch the AI work, live.

See active calls as they happen and today's totals at a glance, including how many the AI handled on its own.

See who the AI is talking to right now
Today's calls at a glance, including how many the AI handled
Your AI receptionist shows as Always on

app.bookingpro.ai/phone/monitor

LiveThis location

All good, the AI is answering.Calls will reach someone.

On a call now

AIInbound · (312) 555-0148

0:42

Today

38Total

30Inbound

8Outbound

1Missed

22AI handled

Agents

AI ReceptionistAlways on

22 answered today

Maria ChenOnline

8 answered today

Operations agent: Beta

An AI teammate for the front desk.

Ask in plain language and the Operations Agent drafts the change, then waits for you to confirm before anything happens.

Tell it what you want done in plain words
It checks your rules and proposes the change
In open beta, billed from your account credit as you use it

app.bookingpro.ai/dashboard

Operations AgentBetaDowntown

Online bookingNotificationsNo-shows

Turn off no-show fees this week

Checking booking rules

Confirm this change

I will set the no-show fee to $0 at Downtown through Sunday.

ConfirmCancel

Beta · Uses AI credit

The details

The touches that make it work.

One engine, a different greeting, voice, and transfer number at every location.

24/7 and after-hours

Answers every time your team can't.

Unlimited calls at once

No busy signal, however many ring together.

Warm human handoff

Transfers with a spoken briefing.

Deposit on the call

Takes a deposit when your booking rules require one.

After-hours routing

AI, voicemail, or hang up when no one answers.

Call summary email

A recap in your inbox after every call.

FAQ

Common questions.

Connected to your platform.

Every call, text, and booking carries full business context.

Communications

Recordings, transcripts, and post-call summaries live under Calls.

Learn more

Scheduling

AI books directly into the live calendar mid-conversation.

Learn more

CRM

AI reads customer history and last visit during calls.

Learn more

Multi-Location

Per-location greeting, voice, and transfer number.

Learn more

Integrations

Voice, WhatsApp, and SMS channels powering the AI.

Learn more

Put your receptionist on every channel.

Start free today. Full access to every feature, no credit card.

Free forever planSetup in under 24 hoursCancel anytime

See how businesses like yours use AI agents

Hair Salons·Med Spas·Barbershops