Fill Your Calendar — Even The Slots Nobody Knows Are Open
Customers book 24/7 from your website. AI books the after-hours callers. The waitlist auto-fills the slot when someone reschedules. Reminders and deposits cut no-shows.
Four Engines Filling The Same Calendar
Always-on booking captures demand. Smart waitlist fills cancellations. Reminders + deposits cut no-shows. Win-back campaigns refill empty slots. Each one feeds the same calendar.
Always-On Booking
Customers book directly from your website 24/7. AI takes the calls and messages that come in outside hours. Every channel fills the same calendar.
Smart Waitlist
When someone cancels, the waitlist fills the slot automatically. Trigger-based — runs on reschedule, no-show, or cancellation events.
Reminders + Deposits
Multi-step reminder cadences plus configurable deposit and cancellation-fee rules. Cuts no-show rate without manual chase work.
Win-Back The Lapsed
Segment customers who haven't booked in N weeks. Send targeted campaigns or have the AI follow up. Refill the slots they used to take.
Booking That Never Sleeps
Your customers don't all book during business hours. Half of bookings happen evenings and weekends — we make sure your calendar captures them all.
Online Booking Widget
Embeddable booking widget for your website, your Google Business profile, and your social bios. Branded with your colors and logo.
- One-line embed snippet for any website
- Mobile-first responsive design
- Per-staff, per-service availability shown live
- Service combos and add-ons selectable in one flow
- Customer accounts optional — guest checkout supported
- White-labeled to your brand, not ours
AI Books The After-Hours Calls
The AI picks up evening and overnight calls, books the appointment directly, and confirms — no message-and-callback friction.
- AI answers your business number 24/7
- Books into your live calendar in the same call
- Quotes correct pricing from your catalog
- Sends booking confirmation by SMS or email
- Hands off to staff if the customer prefers
- Falls back to voicemail-to-text if needed
Multi-Channel Capture
Books from SMS, WhatsApp, web chat, and Instagram DMs land in the same calendar with the same availability logic.
- SMS booking — customer texts and is booked in-thread
- WhatsApp business number for messaging-first customers
- Web chat widget on every page of your site
- Instagram DM auto-reply with booking link
- All channels share the same availability source
- Unified contact record across every channel
Mobile-First Booking Flow
Most bookings happen on phones. Our flow is built mobile-first — under 30 seconds from tap to confirmation on a modern phone.
- Mobile-optimized service selector
- Date and time picker tuned for thumbs
- Apple Pay / Google Pay for instant deposits
- Mobile wallet add-to-calendar in one tap
- Booking confirmation in SMS, not just email
- Resend confirmation by SMS at any time
No credit card required
Smart Waitlist That Auto-Fills Cancellations
Most platforms have a waitlist that's just a list of names sitting there. Ours runs as a trigger — the moment a slot frees up, the next eligible waitlister is offered it. By SMS. With a one-tap accept.
Reschedule Trigger
When a customer reschedules or cancels, the system instantly evaluates the waitlist and offers the freed slot to the best-fit candidate.
- Trigger fires on reschedule, cancel, or no-show
- Best-fit ranking by service, staff preference, and waitlist age
- Offers via SMS with one-tap accept link
- Time-boxed offer (configurable, e.g. 15 minutes)
- Auto-rolls to the next waitlister if offer expires
- Manual override for VIP customers
Auto-Book On Accept
When the customer taps accept, the slot is booked, the customer notified, the staff member's calendar updated — all in the same instant.
- One-tap accept books the appointment
- Customer gets a confirmation immediately
- Staff sees it appear on their schedule live
- Deposit charged automatically if the service requires one
- Failed-payment falls back to next waitlister
- Full audit trail of the waitlist-to-booking flow
SMS Hold + Time-Boxed Offers
The waitlister sees a clear deadline to accept the offer. If they don't reply in time, the system rolls to the next person automatically.
- Configurable offer window (default 15 minutes)
- Clear deadline shown in the SMS
- Reminder ping at 5 minutes remaining
- Auto-expiry releases the offer cleanly
- Waitlister keeps their spot if offer expires
- Customer can decline without losing waitlist position
No credit card required
Cut No-Shows Without Becoming The Nag Squad
A well-designed reminder cadence plus the right deposit policy reduces no-show rates dramatically. We give you the controls and run the cadences for you.
Multi-Step Reminder Cadence
Configure when reminders go out — 24 hours before, 2 hours before, on the morning of — by SMS, email, or push. With confirm and cancel options.
- Multi-step cadence: 24h, morning-of, T-2h, T-30min
- Channel mix: SMS, email, push, in-app
- Confirm / Reschedule / Cancel buttons inline
- Per-service reminder rules (e.g. longer warning for treatments)
- Per-staff override for VIP relationships
- Reminder responses logged in the conversation history
Configurable Deposits
Require a deposit for high-cost services or first-time customers. Configurable amount, refund window, and exemption rules per service or member tier.
- Per-service deposit amount (flat or %)
- First-time-customer deposit rule, returning customers exempt
- Member-tier exemption (loyalty rewards)
- Deposit applied to the final bill at checkout
- Configurable refund window before appointment
- Failed-deposit fallback releases the slot back to waitlist
Cancellation Fee Rules
If a customer cancels inside the window, charge a configurable fee automatically. Or waive it for trusted clients with a click.
- Configurable cancellation window per service
- Cancellation fee as flat amount or % of service
- Auto-charged on the stored card
- Staff can waive with a reason note
- Customer sees the policy clearly at booking time
- Repeat-offender flag for chronic late-cancellers
No credit card required
Refill The Calendar With Customers You Already Have
The cheapest new booking is from someone who's already been in. Segment lapsed customers and bring them back with campaigns or AI-driven follow-up — without buying a separate marketing tool.
Email + SMS Campaigns
Built-in marketing engine. Build segments, design templates, schedule sends. Pricing baked into your plan — no separate marketing subscription.
- Drag-and-drop email designer
- SMS templates with merge tags
- Schedule or send-now
- Throttling and quiet-hour controls
- Per-campaign open / click / book attribution
- Built into the same platform as your CRM and calendar
Lapsed-Customer Segmentation
Segment by last visit, services taken, average spend, or membership status. Find the customers worth winning back, target them specifically.
- Last-visit segments (30 / 60 / 90 / 180 days)
- Filter by service taken — re-target by interest
- Average spend buckets to identify high-value lapsed customers
- Membership-lapsed segment for tailored offers
- Combine filters with AND / OR logic
- Save segments and re-run them monthly
AI Follow-Up Calls
For high-value lapsed clients, the AI can place an outbound check-in call — friendly, warm, books them back on the spot if they're interested.
- AI outbound calling on a configurable schedule
- Friendly script tuned to lapsed-customer use case
- Books them on the call if they're ready
- Escalates to a human if they want a longer conversation
- Full TCPA-compliant consent and opt-out handling
- Per-campaign attribution back to revenue
No credit card required
Built On Connected Modules
Filling a calendar is a coordinated effort — scheduling, online booking, AI, and communications all working as one.
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